For all inquiries regarding our furniture please contact us:
353 16th Ave
Seattle, WA 98122
ph: 206.905.8662
chris@16thworkshop.com
sharon@16thworkshop.com
Ordering
Please e-mail us with the item you would like to order, the number of pieces, the wood selection and a billing address. If ordering a room divider or chest of drawers, please also indicate drawer bottom or case back selection. We will send you a confirmation e-mail that will include a deposit invoice as well as an estimated delivery time. Please be aware that all pieces are made to order and our standard delivery time is 6-9 weeks from date of deposit, depending upon current shop workload.
Payment
We require a 50% deposit to initiate an order with final payment due prior to shipping. An invoice will be e-mailed to you at each stage. We accept personal check or money order made out to 16th Workshop and mailed to the address above.
Project updates
We send project updates and photos to keep you informed as to the progress of your order.
Shipping
Shipping is included in the price for delivery within the continental US. Please contact us for rates to other delivery destinations.
Prior to completion of your order, we will contact you to arrange a delivery date and window preference. All deliveries must be received in person and the carrier is not responsible for inside delivery or uncrating of the order.
We offer Seattle residents a 5% discount on the listed price. Seattle area shipments will be handled directly by 16th Workshop.
Changes To Your Order
Changes to your order may be made only prior to the start of production.
Storage
If you wish to postpone delivery, storage may be available. Please contact us to inquire about storage availability & rates.
Warranty
We offer a limited lifetime warranty on all of our furniture. If damage occurs to our furniture over the lifetime of the original owner, we will fix them free of charge minus shipping and handling. This warranty does not cover damage caused by or during shipping, damage caused by disregard of care and maintenance instructions, user negligence or general wear and tear.
Care & Maintenance
A “Care & Maintenance” write-up is included with each shipment.
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